Wilmington, NC & surrounding areas

A helping hand for life in a digital world.

Patient, one-on-one help at home with the websites, accounts, devices and everyday digital tasks that have become part of modern life.

Technology House Calls with Patience + Care
A GranPal guide and client smiling together at a kitchen table, looking at a tablet
One-on-one, unrushedReal conversations, not a ticket queue
In-home visits, at your pace Plain-language, no jargon Wilmington, NC and surrounding areas Family can be included, with your OK
Sound familiar?

The everyday problems we sit down and sort out

GranPal looks at the whole household picture — not just one stuck device — so things stay working after we leave.

  • A website or online form feels impossible to navigate
  • Medicare, Social Security, MyChart or ID.me has become confusing
  • You need to make an appointment, order something, pay a bill, or find something online
  • Can’t remember passwords, or accounts feel disorganized and unsafe
  • Worried about scams, spam calls, or unsafe links
  • Email is cluttered, confusing, or hard to keep straight
  • Photos are scattered across a phone, computer, or the cloud
  • Wi-Fi, printers, or a new smart TV won’t cooperate
  • A new phone, tablet, or computer needs setup — and confidence to match
  • Curiosity about video calls, streaming, or even AI tools, without the jargon
Real visits, real relief

What a visit actually looks like

Simple, thoughtful pricing

One visit to get started.

Preferred pricing whenever you need us again. No subscriptions. No pressure.

Digital Wellness Visit
$199

90 minutes of personalized, in-home technology assistance.

GranPal Member Visit
$179

90 minutes of the same thoughtful assistance at our preferred returning-client rate.

Device Transition Visit
$349

Up to 3 hours of help setting up and getting comfortable with a new device.

Complimentary GranPal Membership
Included

After your first visit. No subscription fees, contracts, or monthly commitments.

Technology House Calls with Patience + Care.

See all services & pricing
What to expect

Simple, unhurried, from first call to follow-up

1

We talk it through

Tell us what’s frustrating you. We’ll ask a few questions and recommend the right visit — no pressure, no jargon.

2

We sit down together

Right in your home, we work through it step by step, explaining as we go, at your pace.

3

You’re left more confident

We ask before any purchase, subscription, or big change. You leave relieved, organized, and in control.

A GranPal guide and client smiling together on the couch, working through a laptop and tablet
Give a Gift

Give someone you love a little more confidence.

The best gifts make everyday life better.

Treat a parent, grandparent, or loved one to patient, personalized technology assistance in the comfort of their home. From smartphones and computers to photos, video calls, and new devices, a GranPal gift helps make technology easier and more enjoyable.

Gift visits starting at $199. Multi-visit packages available.

Give the Gift of Confidence
“
You are a miracle worker! We covered so much ground & you fixed so many of the problems I had. People need you! Thanks again for all you did!
— C.M., GranPal Client

Ready for technology to feel easier?

Tell us a little about what you need help with — we’ll take it from there.