Welcome to the GranPal family.
A little extra care. At no extra cost.
At GranPal, we believe technology support should feel personal, familiar, and easy to access. That’s why every customer receives complimentary GranPal membership after their first visit.
- Member rate of $179 for future 90-minute Digital Wellness Visits
- Thoughtful notes on your devices and preferences, so we pick up where we left off
- Book only when you need us
- No fees. No contracts. No pressure.
Membership has its perks
Preferred pricing
Enjoy our special $179 member rate for future 90-minute Digital Wellness Visits — a $20 savings every time.
Personalized service
We keep thoughtful notes about your devices, technology goals, and preferences so we can pick up where we left off, even if a different GranPal team member visits.
Help when you need it
No monthly appointments to keep up with. Simply schedule another visit whenever you have questions or need assistance.
No fees. No contracts. No pressure.
Membership is complimentary, with no recurring charges or minimum booking requirements.
Four simple steps
Schedule your first visit
Book your first Digital Wellness Visit for $199
We sit down together
Enjoy patient, personalized technology assistance in your home.
You’re a member
You automatically become a complimentary GranPal member.
Come back anytime
Book future Digital Wellness Visits for just $179
Frequently asked questions
Do I need to become a member to book a visit?
Not at all! Anyone within our service area can book a Digital Wellness Visit. After your first visit, complimentary GranPal membership is automatically included.
How much does membership cost?
Nothing! GranPal membership is completely free. There are no monthly charges, contracts, or required appointments.
What do members receive?
Members enjoy a preferred rate of $179 for future 90-minute Digital Wellness Visits, compared with our standard $199 rate.
How often should I schedule a visit?
As often or as little as you need. Some clients enjoy regular visits to stay comfortable with their technology, while others call us when a new question or challenge arises.
Will I always have the same GranPal?
We do our best to provide a familiar, consistent experience. While we can’t guarantee the same team member for every appointment, we maintain helpful notes about your technology and preferences so each visit feels personal.
What if we don’t get through everything during my visit?
We’ll prioritize what’s most important to you and work through as much as we can during your scheduled time. Any remaining questions can be saved for a future visit — or, if you’d like to keep going, additional time is available at $75 per 30 minutes, subject to availability. We’ll always ask first.
Can a family member schedule and pay for a visit?
Absolutely! Adult children and family members are welcome to arrange and pay for GranPal visits for their loved ones. We’ll respect the client’s preferences and obtain permission before sharing personal information or visit details.
Your technology. Your pace. Your GranPal.
Start with a $199 Digital Wellness Visit — complimentary membership comes with it.