Services & Pricing

Three ways to get help, one plainspoken price list.

Most new clients start with a Digital Wellness Visit. Members save on every visit and get virtual support built in. No surprise fees — ever.

Up to 3 hours

Device Transition Visit

$395 $365 member

Non-member / Member pricing

For moving to a new phone, tablet, or computer, and other significant transitions — setup, migration, sign-in, preferences, and getting comfortable with what’s new.

Request this visit
1 hour

Digital Check-Up

$165 $125 member

Non-member / Member pricing

A shorter follow-up visit, mainly for existing clients, for a smaller list of questions or routine technology needs.

Request this visit

Need more time?

Additional time is billed simply, with no hidden fees.

$75 / additional 30 minutes

Virtual support, included for members

Up to two 15-minute virtual sessions per month — a quick screen-share call for smaller questions.

See the Member Care Plan
What’s included

Examples of things we help with

If it’s connected to a screen, an account, or the internet, it’s fair game. A few examples:

Devices

iPhone, Android phones, iPads & tablets, Windows PCs, Macs, printers, and everyday setup or troubleshooting.

Accounts & passwords

Email, online accounts, and password organization — done with you, not for you, whenever practical.

Photos & entertainment

Photo organization, TV and streaming setup, and getting comfortable with what you already own.

Portals & forms

Medicare, Social Security, ID.me, online shopping, and other online forms and websites.

Scam awareness

Practical, plain-language habits for safer technology — recognizing red flags and slowing down.

New & general tech

Device transitions, and general technology, device, or AI tutorials — whatever you’re curious about.

Good to know

A few notes on how visits work

You stay in control

We ask before any purchase, subscription, deletion, reset, extra billable time, or significant account change.

Your passwords are yours

When practical, you enter your own passwords and verification codes — we’re there to guide, not to take over.

Family can be included

If you’d like, we can loop in a family member on updates and next steps — only with your OK.

Not sure which visit is right?

Most people start with a Digital Wellness Visit — tell us what’s going on and we’ll point you the right way.